Returns & Exchanges
At Mechanical Models, we want you to be completely satisfied with your fashion-forward purchases, which is why we offer a 30-day return window for all unworn and tagged items. If your garment doesn't fit your aesthetic or size requirements, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a digital Return Authorization.
- 2.Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
- 4.Quality Review and Refund
Once our warehouse team inspects the returned garments for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.